Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Overview
At Edgevanta, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Company information and job title
- Account credentials and preferences
Usage Information
We automatically collect information about how you use our services:
- Log data and analytics
- Device information and IP address
- Browser type and version
- Pages visited and time spent on our platform
How We Use Your Information
Data Collection
We use the collected information for various purposes:
- To provide and maintain our platform services
- To process bids and manage your account
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To analyze usage patterns and improve our services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and protect our rights
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods are determined based on a defined data retention matrix and business requirements.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include
- End-to-end encryption for data transmission
- Secure data storage with regular backups
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Employee training on data protection practices
- Compliance with industry security standards
Incident Response
In the event of a data breach that affects your personal information, we will notify you by phone or email within 24 hours, in accordance with applicable laws and regulations. Notifications will include relevant details about the breach, the data affected, and any steps you should take to protect yourself.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Consent: We may share information with your explicit consent for specific purposes
We ensure our service providers adhere to acceptable data protection obligations through vendor due diligence, data processing agreements, and annual vendor reviews.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing your information
- Objection: Object to processing of your information for certain purposes
To exercise any of these rights, please contact us at support@edgevanta.io. We will respond to your request within 30 days.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our site edgevanta.io. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
Types of Cookies We Use:
- Essential Cookies: Required for the platform to function properly
- Analytics Cookies: Help us understand how you use our services
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.
Policy Management
This policy is reviewed and updated at least annually or when significant changes occur in our data practices.
Contact Us
If you have any questions or concerns, please contact us at support@edgevanta.io.